Boot the PC into Safe Mode + Networking and re-try the speed tests. If you haven't refreshed your router then here's how to give it a reboot. 1 - Hub 3 Wi-Fi can offer good data rates at a fairly short distance. 0. 4 QAM256 2 3 155000000 7. There are times that I can't even connect to the network entirely. - 5439381. karlhiggi. See if anything in here helps…. 2. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). Change the wireless channel – Log. I am continually rebooting (unplug and switch on again), resetting using button underneath hub or resetting through Admin page on PC The Network log is full of Warnings: Dynamic Range Window Violation DBC-. One of the reasons behind Virgin Media internet's slow connection is throttling. Re: Slow, intermittent internet. If you’re using a splitter, make sure that’s firmly connected, too. . All Rights ReservedSo upload still very slow after tech {1gig with Hub5} - 2. on 06-03-2023 17:44. It takes care of itself so you don’t have to. Since then, we’ve improved it with a few nifty updates that make it even better than before. I’ve had this setup for 3 years and it’s been fine, full speeds all over the house. Virgin Media ranks 20th, with 77% of speed test results above 50 Mbps. VM Wifi is now “guaranteed” to 20 Mbps/room it’s now called…. Every device tested provides the same 150 mbs Ethernet connection. Select your Virgin Media WiFi network name from the list; Enter your WiFi password and select Join; Your device should now be connected to Virgin Media broadband. Around 30Mbps. I rebooted the router and after a few min everything came back up. Once the test begins click on: Run full test to see all the stats. Multiple broadband speed tests over time can show if and when speed fluctuates. Typical cost is from £26. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Here you can access all the frequently asked questions on our Smart Wi-Fi Pods. An 80Mbits/sec BT connection will normally deliver 20Mbits/sec uploads, while you have to go for 200Mbits/sec downloads to reach such speeds with Virgin. . There is a general lack of understanding, most domestic devices don't draw 1 Gb/s speeds and more over don't need too. Read Time. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. Signal appears strong (full bars) but internet connection is lost. Problems in the last 24 hours in Croydon, England. Through the Hub 4 (1Gig package), it's 320mbs via WiFi and 650mbs via Ethernet. We even bought a WiFi extender bc we thought maybe distance but it just sucks ass. Turn it on. I thought the modem is supposed to automatically search for the best signal / channel. I have done speed tests via Wi-Fi to see if I was getting the speeds I am supposed to - which I am. I tell everyone to steer well clear of virgin media. Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot. I have just moved into a new house (they have had Virgin Broadband for a long time) and the WiFi is extremely slow and experiences drop outs. After resetting the hub it was back up and working but this only lasted a few hours before again losing internet. Virgin Media offers some of the fastest broadband speeds in the UK with customers now able to experience downloads at over 1Gbps – that's fast enough to download an entire Hollywood blockbuster. on 28-03-2023 11:29. A dongle is a lifeline for digital nomads, frequent travellers and anyone with a poor internet signal. Problems in the last 24 hours. Download 500Mbps + in Speed 6 hours ago; Dropping internet and very slow speeds in Networking and WiFi 9 hours ago; Issues with Hub 5 Ethernet and Wireless, reported by Hub 5, with NO. . Virgin Media: Water was found to be affecting WIFI broadband speeds (Image: GETTY) The Virgin Media poll has also found one in 10 people have attempted to sort out slow WIFI speeds by hitting. Re: Outages, Packet Loss, Slow Speed. Wi-Fi connection speed upstairs dramatically slower. Smart WiFi Pods. 74 per cent of Virgin Media customers have issues with wifi, with others struggling with a total blackout of services. Can you Check for any “known network faults first - Try in 2 places. Latency is the time it takes for a piece of information (a 'packet') to get from our servers to your broadband connection, and back. It's also important to keep your Hub 3 upright, with its light facing out towards the room. Virgin Media is part of NTL:Telewest. SNR issues are generally caused by a damaged or exposed cable, this makes noise on the Network, it can take a little while to locate and once found usually requires a permit from the local council to carry out the needed work, apologies again for any inconvenience caused. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual. 032%. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Slow Ethernet. Moving the router to a central location, elevating it,. Broadband Quality Monitor. The SSID’s will revert to that on the sticker too. If you have changed your DNS setting recently, then you might have entered the details incorrectly. Virgin Media Fibre Broadband 108Mbps for £24. Video to solve Slow wifi connection on Mobile devices on virgin media super Hub 3. I recently upgraded from 500MB to 1GB. 0. Wifi connected but no internet. Our devices that stay on all the time such as. I can see lots of tweets about the same thing from other VPN users. I have a Hub 3. Networking and WiFi; Slow Speeds & higher ping and load times. Check the Hub 3 has "Wireless MAC filtering" Disabled. Switched off power plugs (Yes, it happens) Other causes are a little more involved, which we cover below. Up to 3 WiFi Pods if needed. If you’re having difficulties with #Virgin Media broadband, like your wireless. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. I'm getting super slow wifi speeds (around 30mbps) when i pay for 500. Internet speed test results can help you find and address. Take control using the Connect app. How to fix Virgin Media slow internet speeds. Office 365, Dynamics CRM and Cloud Computing Jedi. The TP-Link network sees the Hive Hub. If none of this works, then as Andrew has said, send the Hub 5 back. All you need to do is pick the category that best suits the broadband problems you're having and then follow the easy step-by-step instructions on the page. 4GHz WiFi terribly slow and sometimes not working. Common Causes of Virgin Media Wifi Problems. It extends the signal using the electrical circuit. 27-04-2023 20:00 - edited 27-04-2023 20:47. You need an engineer. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). It's how quickly you can surf, stream, download, online. You need to move your Pod nearer to the Hub so it can resync, and move it back. I am on step away from closing my accountBack in 2019, Virgin Media raised the bar by launching Intelligent WiFi to provide you with a more reliable WiFi experience. - 5293440 Browse Virgin Media Virgin Media CommunityI have 300Mbps broadband and typically only get a wi-fi speed of about 15-30Mbps. Walls or fish tanks reduce the WiFi strength and distance, while wireless speakers and baby monitors can cause interference. Yes, similar BQM for me and the main Belfast switch,. 2023-09-14 21:07:08. Our expert review of Virgin Media broadband covers speed, router, installation, reliability and customer service. Further exclusions & legal stuff apply. 4GHz band. You can see those below. Virgin Hub 3 Modem Mode Slow. You can even reboot your Hub from the comfort of your sofa. When in Modem Mode, only one port on your Hub 5 will work - this will be Port 1. For the computers or laptops that show 100 Mb/s connections in the Hub 5's menus, check if that is correct by have a look at the speed being shown on the computer or laptop's end of the network cabled connection. I'm a Very Insightful Person, I'm here to share knowledge. 4GHz WiFi is very slow. Out of curiosity I ran a speed test on and was getting between 10 and 18 mb down and . Turn it on. Latency is the time it takes for a piece of information (a 'packet') to get from our servers to your broadband connection, and back. We’re so confident in this technology that we’ve launched. 150mbps of speed which is a lot on ethernet too and plus the ping and lag and buffering on top of that. - or just wait here for a VM person to respond in a day or two and they will sort the first one for you. My cable is brand new and is cat6 so the cable and my pc are perfectly ca. Recently we lost all access to our demand getting through to anyone was an issue in itself engineer didn’t show up, was hung up on, just general bad service. Any time you experience buffering problems, slow speeds, and app crashes, clearing the cache can remove potentially corrupted data from causing problems. Best way to test is to connect something to the router using an Ethernet cable. . When the number of reports exceeds the baseline, represented by the red line,. Currently, this starts from £33 per month on an 18-month contract for 100Mbps broadband, landline and TV with over 100 channels available. . Re: 2. So i reset the VM box and set it up in router mode. Set the Virgin Media Hub from router to modem mode. Virgin TV 360 is the standard TV box across all Virgin packages now, but you must include broadband as a minimum. Connect your device to Hub 3 using WiFi or wired mode. My latency is 11ms and packet loss is 0. - 50mb download speeds after a Hub 4 reboot. Remember, cheap broadband doesn’t have to mean slow. The biggest culprit was any speedtest results showing 200-220Mb, but pages like BBC News, Twitter, YouTube showing b. . Rebooted. This brief pause allows the device to reset and clear any minor glitches. At least 30Mbps download speeds in every room or £100 one-off credit. On here click the Link icon (2 links chain to the left of the camera icon) In the URL box paste the link you copied and then click OK. Scan your home using the free Virgin Media Connect app and, if it finds signal blackspots, you can now order an Intelligent WiFi Pod by calling 0800 064 3850. I recently upgraded to the 500 package but upon doing numerous speed tests I'm literally getting around 110 download and 35. Slow internet speeds can be caused by lots of factors, not just problems affecting your Virgin Media broadband. They are using the SuperHub 2, and the most recent entries in the network log are as follows. When I turn the WiFi pod on the speed drops to next to nothing. My Virgin "Superfast" Broadband is currently so slow that I can't even run an internet speed test edit: 2 months til an apparent fix but a 40% discount in the meantime, swings and roundabouts. You get the picture. Virgin Fibre Areas only. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you need to know with our broadband help & support page. I'll just get right to the point since Virgin Media forced the new firmware update to the hub 4 my internet as been slow loading pages. Speed test the service to a Router mode Hub (3/4/5) + your device with the link below. £8p/m extra or included with Gig1 or Volt. Through the Hub 4 (1Gig package), it's 320mbs via WiFi and 650mbs via Ethernet. Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Call Virgin Media and select the option ‘If you’re thinking of leaving Virgin Media’. Slow internet speeds can be caused by lots of factors, not just problems affecting your Virgin Media broadband. Select Apply changes. If that doesn’t do the job, we’ll send you up to a total of 3. Add the additional booster. Share. Virgin Media’s slow internet is a common problem that many users experience. 0. i know right! I have a hub 3 and I've tried rebooting it but it only helps in the short term. WiFi Hub: WiFi Hub: WiFi Hub: WiFi. This is just a technical term for interference of the Broadband signal caused by noise which ingresses on to our network. Speed test the service to a Router mode Hub (3/4/5) + your device with the link below. A sp. Gigabit over less than Cat5e is a bit unreliable. Just tap 'Start the scan' and let the app work out if something's getting in the way of your WiFi. May 24, 2023 19. 0345 454 1111 - either wont connect - or it - 5297760. e. Stay safe online. 1) First call 0800 561 0061 - use the automated service to see if there is a local service issue. edit: 2 months til an apparent fix but a 40% discount in the meantime, swings and roundabouts. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. Get the most from your Virgin Media WiFi. Hi I am on the M100 broadband with a hub 3. It used to run fine with 60MBPS via the Pod but now it can be as low as 0. on 07-01-2023 13:55. Even if you have ultrafast broadband speeds, you still may notice lag if you’ve got lots of devices and lots of applications all competing for bandwidth. Published. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. I powered off router and back on multiple times through-out the week but still same; Did a factory reset but no avail. We’ve listed a few things below which could be making your connection to the internet so slow, or you can run a test on your broadband connection to check for any issues. Our bedroom now gets practically no WiFi on TV, tablet or mobiles and constantly drops out when we do have it, even at 6 in the morning when there is no one else is online doing anything. Use the test below to see if the issue is at the Hub or device. Once the test finishes, you'll be shown some stats on your upload speed, download speed and latency. The problem is that since I've done this the WIFI connection is much better but the Internet speed has crawled to 17mbs. Introducing Smart WiFi. After complete loading, the tool will show the results, and you will be able to know the speed and quality of your Virgin internet connection. Typical cost is from £26. 99. 5GHz around 500Mbps. 9 40. on 04-06-2022 15:44. AX5400. Laggy web portal. 4GHz and 5GHz Wireless Network names (SSID). Really important: Testing over WiFi isn't. I'm on the M500 broadband package. If the HP adapter is set to 'Auto negotiate' and using your new network cable and your test only gives you 90-ish Mbps, see if you can force the adapter to 1 Gbps (as per info from newapollo at #16) then test again. New customer slow wifi and broadband M250. The PC may not drawing data any faster than you are seeing reported by speed tests. 4G bands then you need to split your Wi-Fi network, instructions on how to do that are in the link below, when you have selected Advanced Settings you will also need to select Wireless, Wireless Signal and click on Disable Channel. Wi-Fi running slow. - 50mb download speeds regardless of wifi band - 2. Once you have connected this up to your equipment, you'll just need to give your Hub 5 a quick reboot and it will then be configured on our end. If the speeds arent slow then it is dropping wifi randomly. Virgin Hub 3 Modem Mode Slow. Leave it off for about 10 seconds. Follow our simple tips to supercharge your. Problem 3: Weak Signal. on 09-07-2022 20:54. I do not work for VM. may be able to receive the Hub signal. This should settle any sluggishness! TV cabinets, closed shelving… these can all block your wireless signal. Problem 1: Slow Internet Speed. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Also this ‘intelligent band steering tech’ isnt so intelligent after all so much interference with other networks I prefer doing. 100. 23-08-2022 18:34 - edited 23-08-2022 18:36. Typical wifi speeds around the house when connected to the Hub 5 wifi directly are 200 - 800mbps, but when connected to the Nest wifi it's more like 10 - 200mbps. Since then, we’ve improved it with a few nifty updates that make it even better than before. Introducing Smart WiFi. The issue is I am getting these slow speeds even from the TP hub (the extender is 10m away, on the 2nd floor and actually speed is the same <10mbps. Before I re-enabled modem mode, I took some pictures of the stats on my laptop of realspeed to see what it reported while modem mode was disabled. One of the easiest ways to boost your WiFi signal is to rethink where you place your router. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green. Simply test your broadband service, and if we find an issue we can help with a fix online. - 50mb download speeds after Hub 4 reset. Watch: Get the best WiFi experience. If you’re playing games online via a console or laptop connected to the internet, you could try… 1. - 5293440 Browse Virgin Media Virgin Media CommunityPrice & Alternatives. AX5400. Once the test begins click on: Run full test to see all the stats. WIFI Pods - slow speed. WiFi patchy throughout the house, on demand, Netflix all incredibly slow if work at all. WiFi Max. Severely lacking in features. Whether it’s more channels keeping you online, checking if your devices are properly connected, or analysing your WiFi use. The Power light illuminates, and the connection network light will start to flash amber. You’ll currently pay £45 per month for Gig1. Virgin Fibre Areas only. 168. 5. All you need to do is select the 5GHz SSID for compatible devices. I am on a 250MB speed package, and usually get close to or around that. Users that can connect are seeing ping times to the gateway of >160ms which makes it near enough unusable. I also have a new high-speed ethernet cable between both routers. ie. on 25-02-2023 15:20. I've been facing this issue for the past few months. Get the most from your Virgin Media WiFi. If you move the Pod too far away it will loose connection. Even on a gigabit connection – or 1,000Mbits/sec – the upload is. Users are reporting problems related to: internet, wi-fi and tv. in QuickStart, set up and connections Saturday; Superhub2 + booster + ethernet in Networking and WiFi SaturdayOK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). Solution. If none of this works, then as Andrew has said, send the Hub 5 back. Speed test the service to a Router mode Hub (3/4/5) + your device with the link below. Speed boost for Virgin Media customers. Read Time. Leave it 10' or so to stabilise and then your passwords/passphrase for both the Hub settings and the Wifi networks will revert to the two printed on the Hub sticker on its base/side/card. Done several soft resets. Factory reset the virgin router. My aging Hub3 doesn't perform great over WIFI so i purchased a TP Link router and put the Hub3 in Modem mode. The Virgin Media Connect App is the control unit for your WiFi. Wifi Max. How to Improve Virgin Media Wifi Signals. If you find that the broadband speed is slow, our broadband speed advice can help. Once the test begins click on:. 0. You can sign up for Virgin TV 360 over on the Virgin website. Sticky public IP address in Networking and WiFi 4 minutes ago; Networking in Networking and WiFi 3 hours ago; Upload VERY VERY SLOW. Once the test begins click on: Run full test to see all the stats. We have 200mps broadband so should have enough speed to keep us going. Noel joyce WiFi going on and off here in Limerick. My hub 5, after a scan through the connect app is showing 385mbs so that’s all fine but the Wi-Fi is showing 215mbs and I’m sat 1m away. Recycle or return your kit. Options. Once the test begins click on: Run full test to see all the stats. Also, If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. Virgin Fibre Areas only. The M250 plan will be especially useful if you’re downloading a lot of content, playing online games competitively and. We’ve listed a few things below which could be making your connection to the internet so slow, or you can run a test on your broadband connection to check for any issues. Unplugged cables. Moving the router to a central location, elevating it, and clearing obstacles can help boost WiFi signal and get the most out of your broadband speed. Advertised Speed: 54 Mbps Expected Speed Range: 53 - 55 Mbps Minimum Guaranteed Download Speed: 27 Mbps. Install a WiFi analyser app on your mobile phone, this will allow you to see the signal coverage from your Hub for 2. If the Hub is slowly flashing green, it’s in the process of downloading a software update. Virgin Media: Water was found to be affecting WIFI broadband speeds (Image: GETTY) The Virgin Media poll has also found one in 10 people have attempted to sort out slow WIFI speeds by hitting. Can someone advise me on which might be best mesh set up to buy and how to set one up as VM don't seem to be interested aslong as they get there money also why it cuts out on a night time and can. Virgin Media. In actual use a WiFi device like a phone or tablet will be lucky to. If you still can’t eliminate the high latency and ping, you can now proceed to the fixes below: 1. The internet specialists at Virgin Media say that sometimes it's just as simple as turning it off and back on again. 100mbit is fast ethernet as opposed to gigabit ethernet. Terms of guarantee vary by provider. The 500 pack includes inlimited devices. Virgin Media is a large internet provider in The United Kingdom, and we have seen broadband speeds as high as 4,427 Mbps from Virgin Media's coverage area, and most of their users see real-world internet speeds in the range of 112 to 288 Mbps. I am paying for the best service available on Virgin Media but have the worst internet on the planet. Slow internet speeds can be caused by lots of factors, not just problems affecting your Virgin Media broadband. You can check the broadband speed at our broadband speed test page. Launch your browser, type 192. Why is Virgin Fibre Internet Slow & How to Fix Slow WiFi? Confirm it is slow. Try a 30 second pinhole reset of the hub with no ethernet connection. The very tiny queue the data is being held in looks like a symptom of either misconfiguration or a software defect. on 04-04-2023 19:17 @Mclellands53 wrote: Im new toVM only had it 2 weeks but wifi is slow or non existant upstairs i had a booster with sky and it worked perfectly how do i. Virgin Super Hub 3. All you need to do is select the 5GHz SSID for compatible devices. . Find the Security Settings option, and location the Channel drop down menu. Up to 3 WiFi Pods if needed. The Virgin Media Connect App is the control unit for your WiFi. If I connect my existing Netgear Nighthawk router with the Hub 3 in Router mode, I get. Speed halved randomly. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. It means there is an issue with your connections even though the Virgin Hub 4 is on. The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croydon and surrounding areas. As in the picture below, you can observe the download speed test, upload speed test, ping, and Jitter parameters. Last night our old problems returned but seemingly worse. If you. Fast Wifi. The latest reports from users having issues in St Helens come from postal codes WA10 and WA9. 1 in the address bar, and hit Enter to log into the Hub 3 admin panel. To fix the DNS cache problem follow below: Go to the Start menu of your desktop or laptop. View Deal. In the UK, Virgin Media claims to be “the UK’s fastest major broadband provider”. Problem 4: Security Concerns. Internet keeps dropping out for a few minutes. A slow flashing green light. Depress the pinhole switch for a timed 60 seconds then release. 5gig port, Had a tech out today we went through and confirmed the signal levels for upload and download are with in there normal range for . 168. Post Tags: # does virgin media throttle your internet? # slow internet virgin media # throttle virgin media. My so called extra fast Wifi with an average download speed of 350Mbps is nowhere near that, and has taken over 19 hours to download a 35GB file. Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. 2023-09-10 13:33:08. Learn whether it’s issues in your area or faults with your services. We’ve been plagued by it for the past year so it isn’t uncommon with Virgin. So just pull out the plug from the wall, count to thirty, then plug it back in. Everything seemed to work perfectly for the first 24 hours but then I started losing internet connection (affecting wired ethernet connections and wifi). Am on 1G package, but my 2. Adding an Extra Booster. If that 400 - 600 is to an iPhone or similar that is fine. So…. 168. Black Friday sale ends on 27th November. Sorry to hear of the broadband issues experienced, we can understand the frustration and appreciate you taking the time to raise this via the forums. With our free Virgin Media Connect app, you can check your speeds to see if you need a WiFi Pod, keep track of all your connected devices and loads more. If there is a marked improvement take a look at the software and security packages on the PC for products that sap the network speed. Bad WiFI speeds on a Computer connected VIA ethernet. It lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up. Virgin Media is part of NTL:Telewest. Once done make sure no vpn is enabled and check whether VM child safe is on. Check the ethernet adapter settings in the HP. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. scroll down and click Apply settings. Intelligent WiFi technology is what makes our Hub 3, 4 and 5 so fast and reliable. Options. Keep your modem out in the open to make sure you get the best from it!Super Hub 1, 2 or 2ac. Virgin Media’s latest Hub 5 has Wi-Fi 6, which should help you get strong speeds throughout the home. 5. At Virgin Media we aim to keep you informed of any updates that may be affecting the services in your area. At Virgin Media, we have packages starting from 132Mbps average download speed, strong enough for streaming on 4 devices. Key features that make it the best solution for Virgin Media Internet Slow issue include: Full traffic protection. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Managed to fix one TV over the phone by pin resetting the modem. But can the Ring door bell out on the porch transmit back to the Hub. Select Apply changes. Severely lacking in features. I'm assuming this is all over wifi. SpeedDisconnected phone from wifi via virgin connect app and now cant get back on. Contact details include:Red Light. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Best done from a wired connection. I need it to be as close to what I’m paying for as my office is connected via a virgin media pod at the back of the. It is a Virgin Media specific issue, as my internet. 0. Flashing White – Connecting to Virgin Media network. My hub 5, after a scan through the connect app is showing 385mbs so that’s all fine but the Wi-Fi is showing 215mbs and I’m sat 1m away. Our expert review of Virgin Media broadband covers speed, router, installation, reliability and customer service. Re: Virgin 350, not loading . 0Hi all, After switching over to Virgin a few weeks ago from TalkTalk, I have been plagued with nothing but problems. Once it is up and running it is fine but on all of our PCs/laptops, wired or wifi this happens. Our WiFi Pods adapt to how and when you WiFi, and automatically tackle issues before you need to. For most gaming devices and multiplayer games, a fast internet speed for gaming of at least 25 Mbps is recommended. If it’s everything cutting out it’s probably a local issue that you don’t have much control over other than submitting complaints.